Fighting corporate forgetfulness

Years ago my dad shared this truth with me about leadership: forgetfulness is one of leadership’s worst enemies. One of the worst mistakes a leader can make is forgetting their past experiences. They forget what it was like before they were in charge, especially...

What Inigo Montoya taught me about vision

The Princess Bride is a classic movie. It’s quotable, has great characters, the plot is ridiculous, yet emotionally honest enough to make it cult-like in its following. All in all, a great movie. One of the most memorable threads throughout the movie is Wallace...

Chick-fil-A Leadercast – May 10th, 2013

I’m a huge fan of Chick-fil-A. Everything from their chicken sandwich (better than any burger, ever) to their customer service to the strategies and principles of business that Truett Cathy started with decades ago, all of it is a part of what makes Chick-fil-A...